What is ACP
and Who Qualifies?
Receive free or discounted Internet through the Affordable Connectivity Program
The Federal Communications Commission started the Affordable Connectivity Program (ACP) as a long-term replacement for the temporary Emergency Broadband Benefit (EBB) program. The EBB was put in place during the COVID-19 pandemic to help families who were struggling with bills to receive Internet access. Residents who require Internet access for work, school, and daily life, but can not afford to pay an Internet bill could receive a $30 monthly discount on any Internet package offered by us. We are thrilled to be able to provide this program to our eligible customers. This program works by applying a $30 to the account of an eligible customer. Plans that cost $30 a month are covered by the discount, making Internet access free to those who qualify*.
*Additional taxes and fees applied to customers’ accounts
Need Help?
Contact our customer support line.
432-362-3836
Do You Qualify?
For specific qualification information.
Visit this Site
Get Verified.
Apply through the National Verifier.
Visit this Site
Once you have applied, contact Net Ops Communication at 432-362-3836.
How do I know if I qualify?
In order to receive the $30 discount provided through the ACP, an individual must take part in one or more of the following:
- Medicaid
- WIC
- SNAP
- Either the National School Lunch Program or School Breakfast Program
- Federal Public Housing Assistance
- Supplemental Security Income (SSI)
- Veterans Pension or Survivor Benefits
- Lifeline program
- Federal Pell Grant
Eligible individuals residing on Qualifying Tribal lands that are part of one of these additional programs can qualify for an even bigger discount:
- Bureau of Indian Affairs General Assistance
- Food Distribution Program on Indian Reservations
- Tribal Head Start (income based)
- Tribal TANF
To receive the ACP benefit, follow these steps
Step 1: Apply
Go to ACPBenefit.org to apply for discounted internet service.
Step 2: Confirm
Contact us with your National Verifier application identification number.
Step 3: Sign up
Select a plan and have the discount applied to your bill.
All you need to know
about the ACP
The ACP is a government run program administered by the FCC for people below the poverty line that need help obtaining Internet access. More than one resident in each household can qualify for the ACP, but only one benefit may be applied to the account for each home. Members of the ACP are prohibited to transfer the discount to another individual or household. The benefit may be used if Internet Service Providers are switched. Normal rates for Internet plans may be applied to an individual’s account if the program runs out, holder of the account de-enrolls or becomes ineligible, or starts with a new Internet provider before halting service with Net Ops Communications. Visit the USAC website to learn more about the ACP.
Frequently Asked Questions
What is ACP?
How long will the ACP last?
The FCC has not set an expiration on the program to date.
If I’m already a customer of Net Ops, can I use the ACP discount if I qualify?
Yes. Existing customers should apply for at ACPBenefit.org. If qualified, the customer should
contact Net Ops Communications, LLC at (432) 362-3836 with their National Verifier application identification number to have the discount applied to their bill.
Details
This OFFER is available for residential customers of Net Ops Communications. Rates of service subject to change at any time with advance of notice. Offer not available in all regions and limited to services advertised. Conditions, restrictions, and terms apply.
AFFORDABLE CONNECTIVITY PROGRAM: The Affordable Connectivity Program (ACP), operated by the FCC, is a program that was implemented by the Federal Government to reduce the cost of Internet services for low-income households that qualify. Each household is limited to only one benefit of up to $30/mo. or up to $75/mo. for eligible residents located on designated Tribal Lands. See if you qualify for and learn more about plans by visiting https://netopscom.net/ACP. Commercial Internet packages are not included. Conditions, exclusions, and terms apply. To qualify for free Internet access, the chosen plan must be priced at $30 or less. See Net Ops Communications residential pricing here. Members of the ACP who are active customers will see the ACP benefit credit applied to their account until they become ineligible or the program runs out. Customers will be responsible for the full amount of the monthly rates that are in place after one of these two things occurs. This offer is transferable to participating Internet providers, not to another individual or household. Customers who fail to pay their monthly bill will receive a downgrade in service or complete termination of their plan.
DISCOUNTED 25 MBPS W/ ACP OFFER: Following the application of the ACP benefit of $30/mo., the remaining balance will be credited to the customer’s account by Net Ops Communications. This offer is only available to qualifying customers.
NET OPS COMMUNICATIONS INTERNET: Plan availability & speeds differ by region. 100 Mbps Internet: Up to 100 Mbps download/up to 20 Mbps upload. 75 Mbps Internet: Up to 75 Mbps download/up to 15 Mbps upload. 50 Mbps Internet: Up to 50 Mbps download/up to 10 Mbps upload. 25 Mbps Internet: Up to 25 Mbps download/up to 5 Mbps upload.Contact us for speed availability in your area. Advertised speed is available for wired connection. Speeds are not guaranteed and may vary depending on distance from tower, conditions, service type, and usage. Availability, performance & speed are subject to factors beyond Net Ops Communication’s control.